Last updated: August 2026
This policy explains what information Water Restoration Mounds View collects through this website, why we collect it, and who it is shared with.
What we collect
Information you give us. When you submit the request form we collect your name, phone number, property address, optional email address, and the details you provide about your situation — the type of loss, how long the property has been wet, and any notes you add.
Information collected automatically. When you submit a form we record the submission date, the IP address the submission came from, and the page you submitted from. Our web host and caching software keep standard server logs. If you call the phone number on this site, your call may be routed through a tracking number that records the calling number and call duration.
Why we collect it
We collect this information for one purpose: to connect you with a restoration company that can respond to your situation. Contact details are used to reach you about your enquiry. Situation details are passed on so the responding company arrives with appropriate equipment.
Who we share it with
The central thing to understand about this site is that submitting the form or calling the number results in your information being passed to an independent restoration company. That is the purpose of the service. Once your information reaches that company, its handling of your data is governed by its own privacy practices, not by this policy.
- Independent restoration contractors serving your area, for the purpose of responding to your request.
- Service providers that operate this website and its email delivery, only to the extent needed to run the site.
- Law enforcement or regulators where we are legally required to disclose.
We do not sell your personal information. We do not share it with unrelated advertisers or data brokers.
Text messages and calls
By providing a phone number you consent to being contacted at that number about your enquiry, including by text message where applicable. Message and data rates may apply. You can opt out at any time by telling the caller not to contact you again, or by replying STOP to a text message.
Cookies
This site uses cookies necessary for basic operation and page caching. Form spam protection uses a session token. If analytics or advertising tools are added in future, this policy will be updated to describe them before they are enabled.
Retention
Form submissions are stored in the website database. We keep them only as long as needed to service the enquiry and maintain basic records, and you may request deletion at any time.
Your choices
You may request a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Submit the request through the contact form and identify the phone number or address you originally used so we can locate the record. Note that we cannot delete information already transmitted to a contractor — you would need to contact that company directly.
Children’s privacy
This site is not directed at children and we do not knowingly collect information from anyone under 13.
Changes
If this policy changes materially, the updated date at the top of this page will change. Continued use of the site after an update constitutes acceptance of the revised policy.
Contact
Privacy questions and data requests can be submitted through the request form on our contact page.